We’ve been a part of New Zealanders’ daily lives for nearly 100 years – since 1922 in fact. This is a privilege that we don’t take for granted, and we work hard every day to meet our customers’ needs and exceed their expectations.
Every week an average of 2.7 million customers walk through the doors of a New World, Pak N Save, 4 Square or Gilmour's, or click into our online shopping experiences. Our stores are places where almost everyone in a community goes on a regular basis. They’re an important part of New Zealanders’ daily lives.
To make sure New Zealanders get more out of life, we aspire to be one of the most customer driven retailers in the world. We want to truly understand our customers, consistently deliver what they value, and prove our loyalty to them through our actions.